Order Processing Time
-
Orders are processed within 24–48 hours after confirmation.
-
Orders placed on weekends or public holidays will be processed on the next working day.
-
You’ll receive an order confirmation message once your order is confirmed and a tracking ID once it’s shipped.
📦 Shipping & Delivery Time
-
Standard delivery time is 3 to 7 business days across Pakistan (depending on your city and courier service).
-
For remote or rural areas, delivery may take slightly longer.
-
We work with trusted courier partners like TCS, Leopards, and M&P to ensure timely delivery.
💰 Shipping Charges
-
Shipping fees vary depending on the product size and location.
-
Final shipping charges (if applicable) will be shown at checkout before you confirm your order.
-
Some promotional offers or products may include Free Shipping.
💵 Cash on Delivery (COD)
-
We currently offer Cash on Delivery for all orders across Pakistan.
-
Please ensure you provide an active phone number so our courier can contact you during delivery.
🚫 Delays & Exceptions
Delivery times may be delayed due to:
-
Incorrect shipping information provided by the customer
-
Weather, strikes, or courier delays
-
High order volumes during sales or holidays
Emporium Mart is not responsible for delays caused by courier companies once the order has been shipped.
🔁 Order Tracking
Once your order is dispatched, we’ll send you a tracking number via WhatsApp, SMS, or email so you can follow your shipment’s status.
📞 Contact Us
For questions about your order status, shipping details, or delivery issues, reach out to us:
-
Email: emporiummart@94gmail.com
-
Phone / WhatsApp: +92 331 385 8382
-
Business Hours: Monday – Saturday | 10 AM – 8 PM